Are you curious about the color options? What are the terms of guarantee and statutory provisions? Or would you like more information about how a pergola is installed? We are pleased to provide answers to frequently asked questions here.

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Can a Renson® patio cover be made to measure?
All Renson® covers are custom-made to within a quarter of an inch, at no extra cost.

What are the maximum dimensions?
This depends on the type of cover. Please consult the product table in this brochure. This table shows the possible dimensions of one roof module. Modules can be coupled to obtain larger dimensions.

Which colors are possible?
The top 100 RAL colors are available in architectural textured coating at no extra cost. This allows you to match the color of your patio covers to the carpentry of your home. The blades can be chosen in a top 100 RAL color other than
the architectural textured coating at no extra cost.

Does the cover always have to be placed against a wall or can it also be freestanding?
Covers with louvred roofs (Camargue line and Algarve line) can be installed as either freestanding or against the construction. The patio covers under the incline, with screen or fabric roof, can only be built against a house or other construction. The Aero roofs are specially designed to be built into a new or existing support structure.

Don’t the blades in the roof take away too much light?
You have full control over the intensity of the light with blades. When closed, you have no light transmission or you can optionally install some glass or LED blades for more light. When the blades are slightly rotated, you get a lot of light inside quickly. With the Camargue Skye, you can not only rotate, but also slide the blades to one side. This gives you a completely open roof.

Is a louvered roof completely waterproof?
In addition to sun protection, louvred roofs and fixed screen roofs also offer complete protection from the rain. However, you should bear in mind that a louvered roof is an open aluminum structure, not to be confused with a veranda. Furniture and floors must therefore be suitable for outdoor use.

What options are available in a patio cover?
The Renson® covers can be equipped with a wide range of accessories and thus perfectly configured to your personal taste. (Zipshade sun protection, Loggia sliding panels, sliding glass walls, lighting, heating, music, etc.)

Can I also enjoy my louvered roof during the other seasons?
This is certainly possible. The best way to do this is to equip the cover with the appropriate side inserts (Zipshade, Loggia, or sliding glass walls). Lighting and heating are also among the possibilities to enjoy in all seasons all year round.

How should I clean the louvered roof?
Your Renson® cover will be fully exposed to the elements for many years. If you want to enjoy it optimally at all times, we recommend annual cleaning with the Renson Maintenance Set products. This maintenance set products will ensure that the intense color is maintained for years, as well as providing extra protection from acid rain, sea air, and UV rays (see also the increased warranty for yearly use).

Does a cover increase the value of my house or property?
Of course. Official estimates of homes with a Renson® cover also include this in the valuation of the property. Investing in a Renson® cover is therefore an immediate way to increase the value of your home!

Doesn’t it get too hot under a louvered roof?
A louvred roof is not only protection from the sun; it is ventilating as well. If the air under the cover warms up too much, a ventilation effect can be created by simply rotating the blades slightly, so that the warm air flows away through the roof.

How much noise does rain make when it falls on a patio cover?
The amount of noise depends largely on the intensity of the rain and cannot easily be quantified. In covers with a screen roof or folding roof, the amount of noise is comparable to rain falling on a tent. In covers with a louvered roof, you’ll hear a muffled metallic sound. As we use double-walled blades, the noise is less sharp than with singlewalled blades.

In covers with a fixed roof (Algarve Canvas and Aero Canvas), rain falls directly on the steel roof. The anti-condensation layer on the roof slightly dampens the sound of rainfall, so it doesn’t sound too sharp. The noise level on a fixed roof can be compared to that of a louvered roof in the same amount of rain.

Which foundations do I need to have in place for my patio cover?
For every supporting column, you should lay a concrete foundation suitable for the type of surface the cover will be placed on. In the first place, the surface should be able to support the weight of the structure. It must be possible to securely install the structure so that it doesn’t blow over in a storm, for example. If you have an existing patio with concrete foundations, you can fit the mounting bases to that.

How long does it take to install a patio cover?
A cover can usually be installed in just one day. Depending on the number of options and infills, the installation process may take two days. This does not include any foundation works.

How are patio covers fixed to a wall?
Suitable assembly brackets are supplied for wall-mounting. Fixings (screws) are not supplied, as these need to be suitable for the exact circumstances of the installation, which differ from place to place.

Which preparations should I make around my home before a patio cover is installed?
First of all, the wall against which the cover is to be installed should have enough load-bearing capacity to bear the weight of the structure. The wall on which the cover is to be mounted should also be free from any obstacles.

Can a cover be installed on an existing patio?
Yes, if the patio has a solid concrete foundation. It must be possible to fit the mounting bases of the patio cover securely in your concrete foundation.

Do patio covers need to be earthed?
We recommend that patio covers are always earthed. Even though not strictly necessary as our lighting is double-insulated, earthing your patio cover provides extra security if any fault should occur with the wiring in your home. If your cover is earthed, your electricity will be switched off instantly in case of a fault.

Are columns delivered to the site in the right length or do they need to be shortened on location?
Columns are cut to the right length in our factory, depending on the dimensions you’ve provided with your order. It is best not to carry out any adaptations on site: if the columns are shortened any further, certain holes (e.g. the fixing holes in the mounting bases) may no longer be in the right place.

Is it possible to connect the patio cover’s drainage system to an underground sewer?
In Camargue Line, Algarve Line and Lagune, water is drained through a PVC pipe in the columns (50 mm diameter). This pipe can be connected to a sewer system. In Lapure, water is drained directly through the columns and ejected onto your patio at the bottom. As such, Lapure cannot be connected to a sewer system.

Can I get a patio cover in the same colour as the woodwork on my home?
We provide covers in any colour or finish you require, but an additional cost may be charged in some cases. If an existing colour needs to be matched as closely as possible, please ask the supplier of your woodwork for the powder colour code they used. Please note that we cannot guarantee the exact same colour. Due to the base material, powder-coating parameters and differences between production batches of the powder, small differences in colour always remain a possibility.

Can the roof blades be operated in frosty conditions?
If the blades are not fully closed, you can continue to operate them in frost. If the blades are fully closed, condensation between the blades may cause them to freeze shut. In this case, the roof should not be operated.

How much snow can the roof handle?
In theory, snow weighs between 6.2 and 12.5 lb/ft³. In practice, this means a 0.3 ft layer of snow can weigh up to 4.1 lb/ft².
Wet snow can weigh as much as 31.2 to 37.4 lb/ft³, so the wetter the snow, the heavier the load your roof will be subjected to. Snow that has been there for a while starts to compress under its own weight and will also get heavier.
This is why the load-bearing capacity of our patio covers is always expressed in lb/ft² instead of inches of snow.

Can I use a barbecue under my patio cover?
A barbecue will produce soot and dirt. If you’re using a barbecue under your cover, make sure the rotatable blades are not fully closed or the screen roof is fully opened to ensure the space under the roof is properly ventilated. The smoke produced by a barbecue may also cause the blades to become dirty, meaning you will need to clean them afterwards. Make sure that any barbecue or open flames are always at least one metre away from any screens or other walls fitted to your patio cover. If not, you could cause permanent damage to the powder coating or fabric.

What should I do with my Zipshade when it rains?
The fabric used in Zipshades is waterproof, so you can leave them rolled down in rain. We recommend that you do not roll up the screen when wet, as this will prevent the fabric from drying properly, which may result in staining. Wet screens will stretch slightly and won’t roll up as neatly. The fabric is rot-proof and mould-proof, but any substances deposited and allowed to remain on the fabric (pollen, bird droppings, leaves) can rot or mould. As such, we recommend wet screens are rolled down again as soon as possible to allow them to dry.
 

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